Exchange and Refund Policy

At shopnandra, we are committed to providing high-quality fashion pieces. Due to the nature of our business, we do not offer refunds.

Exchanges

• Items can be exchanged within 7 days of delivery.
• Items must be unworn, unwashed, and in their original condition, with tags attached.
• Exchanges are subject to availability. If your desired item is unavailable, we will issue store credit.
• Sale items, bodysuits, underwear, and customized pieces are final sale and cannot be exchanged or refunded.

Store Credit

• If an exchange is not possible, we will issue store credit for future purchases.
  

Non-Refundable Items

• Sale items are final sale and cannot be refunded or exchanged.
• Gift cards are non-refundable and cannot be exchanged for cash.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us at mail@shopnandra.com  or call - (234)7064389630 within 48 hours of delivery with photos, and we’ll resolve the issue. 

Return Shipping

• Customers are responsible for return shipping costs unless the return is due to an error on our part.
  

By making a purchase from shopnandra, you agree to this policy. If you have any questions, please contact mail@shopnandra.com 

Thank you for shopping with us!

Shopnandra reserves the right to refuse returns for items and the final decision depends solely on us.